![]() ![]() ![]() Never again will IT departments be viewed as the people who only replace aging equipment and install desktop software. Those who cannot participate in digital transformation will be left behind. In almost every industry, some form of technology will become the product or an enabler to it. One learning from the pandemic is the need for a new construct and mental model for technology. In Part 3, we study technology trends that will impact business in 2021 and beyond. Editor’s Note: This article is part of a series on external trends.
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